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Terms & Conditions

A legal disclaimer

Last Updated: April 17, 2025

 

Welcome to Alyssa's Sweet Treats! These Terms and Conditions (“Terms”) govern your use of our website www.alystreats.com (the “Website”), as well as any purchases or interactions with our mobile food truck, pop-up events, or other services provided by Alyssa's Sweet Treats, a California-based business located at 765 North Main Street, Suite 119, Corona, Ca 92878. By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

 

For questions about these Terms, contact us at admin@alystreats.com or 951-243-4271

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1. Eligibility to Use the Website

  • Age Requirement: The Website and our services are intended for users who are at least 13 years of age. If you are under 13, you may not use the Website or provide personal information to us. If you are under 18, you must have permission from a parent or legal guardian to use the Website or place orders.

  • Location: Our services are primarily offered to customers in California. By using the Website, you represent that you are legally permitted to enter into this agreement under applicable laws.

  • Compliance: You agree to use the Website in compliance with all applicable local, state, and federal laws, including California health and food safety regulations.

 

2. Payment Methods

 

We accept the following payment methods for purchases made through the Website, at our food truck, or at pop-up events:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.

  • Digital Payments: PayPal, Apple Pay, Google Pay (where available).

  • Cash: Accepted for in-person purchases at our food truck or events (exact change preferred).

  • Prepaid Gift Cards: Alyssa's Sweet Treats gift cards (available for purchase on the Website or at events).

All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal). You agree to provide accurate payment information and authorize us to charge the selected payment method for your order, including applicable taxes and fees. We are not responsible for errors or delays caused by your payment provider.

 

3. Changes to Offerings

 

Alyssa's Sweet Treats reserves the right to modify, update, or discontinue any aspect of our Website, products, services, or pricing at any time, with or without notice. This includes, but is not limited to:

  • Changing our menu (e.g., adding or removing sweet treat flavors).

  • Adjusting prices due to ingredient costs or market conditions.

  • Modifying event schedules, food truck locations, or delivery options.

  • Updating Website features or functionality.

We will make reasonable efforts to notify customers of significant changes (e.g., via Website announcements or email) but are not liable for any inconvenience or loss resulting from such changes.

 

4. Warranties and Disclaimers

  • Product Quality: We warrant that our sweet treats are prepared in compliance with California health and safety regulations and are free from defects at the time of sale or delivery. If you receive a defective or incorrect item, please refer to our Return and Refund Policy for details on requesting a refund or replacement.

  • Allergen Disclaimer: While we strive to label major allergens (e.g., nuts, dairy, gluten) on our menu, Website, and packaging, our products are prepared in a facility that handles common allergens. We cannot guarantee that our products are free from cross-contamination. Customers with allergies assume the risk of consumption and should contact us with questions before ordering.

  • No Other Warranties: To the fullest extent permitted by law, our products and services are provided “as is” without additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Website will be error-free, uninterrupted, or secure.

 

5. Intellectual Property and Copyrights

 

All content on the Website, including but not limited to text, images, logos, recipes, designs, and branding (e.g., the Alyssa's Sweet Treats logo), is the intellectual property of Alyssa's Sweet Treats or its licensors and is protected by U.S. and California copyright, trademark, and other laws. You may not:

  • Reproduce, distribute, or modify our content without prior written permission.

  • Use our trademarks, logos, or branding for commercial purposes without our consent.

  • Copy or replicate our recipes or product designs for sale or distribution.

 

You may use Website content for personal, non-commercial purposes (e.g., sharing a photo of your purchase on social media with proper credit to Alyssa's Sweet Treats). For permission requests, contact us at admin@alystreats.com.

 

6. Account Suspension or Termination

 

If you create an account on our Website (e.g., for pre-orders or newsletters), you agree to provide accurate and current information. We reserve the right to suspend or terminate your account or access to the Website, with or without notice, if you:

  • Violate these Terms (e.g., providing false information or engaging in fraudulent activity).

  • Misuse the Website (e.g., attempting to hack or disrupt our systems).

  • Engage in abusive or harmful behavior toward our staff, customers, or business (e.g., harassment at events or online).

  • Fail to pay for orders or repeatedly cancel orders without justification.

 

Upon suspension or termination, you may lose access to your account, order history, or any stored credits. We are not liable for any losses resulting from account suspension or termination.

 

7. Additional Terms and Conditions

 

Orders and Fulfillment

  • Order Accuracy: You are responsible for providing accurate order details (e.g., delivery address, pickup time). We are not liable for delays or errors caused by incorrect information.

  • Availability: All products are subject to availability. If an item is unavailable, we will notify you and offer a substitute, refund, or store credit, as outlined in our Return and Refund Policy (#).

  • Delivery and Pickup: For pre-orders, you agree to comply with our delivery or pickup instructions (e.g., being present at the designated time). We are not responsible for spoilage or loss if you fail to receive or pick up your order on time.

 

Food Safety and Liability

  • Perishable Goods: Our sweet treats are perishable and must be stored properly (e.g., refrigerated if instructed). We are not liable for spoilage or health issues caused by improper storage or handling after purchase.

  • Health Risks: You assume responsibility for any health risks associated with consuming our products, especially if you have allergies or dietary restrictions. Contact us before ordering if you have concerns.

User Conduct

 

You agree not to:

  • Use the Website for unlawful or unauthorized purposes.

  • Post or transmit harmful content (e.g., viruses, defamatory comments).

  • Attempt to gain unauthorized access to our systems or data.

 

Third-Party Services

 

Our Website may integrate third-party services (e.g., payment processors, delivery platforms, or social media links). These services are governed by their own terms and privacy policies, and we are not responsible for their practices or performance.

 

8. Limitation of Liability

 

To the fullest extent permitted by California law, Alyssa's Sweet Treats, its owners, employees, and affiliates are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or services, including but not limited to:

  • Losses due to Website downtime or errors.

  • Health issues from consuming our products (except as caused by our negligence or failure to comply with health regulations).

  • Delays or failures in order fulfillment due to circumstances beyond our control (e.g., weather, equipment failure).

  • All disputes arising from or related to these Terms, the Website, or our services, including statutory, contract, tort, or health-related claims.

 

Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

 

9. Indemnification

 

You agree to indemnify and hold harmless Alyssa's Sweet Treats, its owners, employees, and affiliates from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your violation of these Terms, misuse of the Website, or infringement of third-party rights.

 

10. Governing Law and Dispute Resolution

 

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved through:

  • Informal Resolution: Contact us first to resolve issues informally at admin@alystreats.com.

  • Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in Riverside, California, under the rules of the American Arbitration Association (AAA). You waive the right to participate in class actions or jury trials.

  • Jurisdiction: If arbitration is not applicable, disputes shall be brought in state or federal courts in Riverside County, California.

 

11. California Consumer Rights

 

Under the California Consumer Legal Remedies Act (CLRA) and Business and Professions Code, you have certain rights, including protections against unfair or deceptive practices. If you believe we have violated these laws, you may contact the California Department of Consumer Affairs at (800) 952-5210 or www.dca.ca.gov. These Terms do not limit your statutory rights as a California consumer.

 

12. Changes to These Terms

 

We may update these Terms from time to time to reflect changes in our practices, laws, or services. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Website or services after changes are posted constitutes acceptance of the revised Terms. Please review this page periodically.

 

13. Contact Us

 

For questions about these Terms or our services, please contact us at:

 

We’re here to ensure your experience with Alyssa's Sweet Treats is as delightful as our treats!

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